Last Updated: July 2, 2026
At Booquora, we are committed to delivering your order as quickly and safely as possible. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop with us. By placing an order through our website, you agree to the terms outlined below.
Order Processing
Orders are typically processed within 1 to 2 business days after payment has been successfully received.
Business days refer to Monday through Saturday, excluding public holidays and any company-declared closure days. During busy periods, such as promotional sales, holidays, or new product launches, processing times may be slightly longer than usual. If your order is expected to be significantly delayed, we will notify you using the email address provided with your order.
Please note that placing an order does not guarantee immediate shipment. Every order is reviewed to ensure payment verification and order accuracy before dispatch.
Shipping Time
Delivery times vary depending on the destination, shipping method selected, and the services provided by our shipping partners.
Estimated delivery times:
- Free Shipping : 6–8 business days , including order processing time
- Faster Shipping : 4–5 business days, including order processing time
These delivery estimates are provided as a guide only. While we make every effort to deliver within the estimated timeframe, delivery dates cannot be guaranteed.
Shipping Costs
Shipping charges are calculated automatically during checkout based on several factors, including:
- Delivery destination
- Package weight and dimensions
- Shipping method selected
- Carrier pricing
The final shipping cost will always be displayed before you complete your purchase.
Available Shipping Options
Free Standard Shipping
Eligible orders qualify for free standard shipping and will be delivered within the standard estimated delivery timeframe.
Faster Shipping – $11.99
Customers who require faster delivery may select our Faster Shipping option during checkout.
This service includes:
- Priority order processing
- Faster shipment through available carriers
- Expedited delivery service
If Booquora is unable to meet the estimated Faster Shipping timeframe due to reasons within our control, the $11.99 Faster Shipping fee will be refunded.
This refund applies only to the expedited shipping fee and does not include the purchase price of the products.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing:
- Your tracking number
- Shipping carrier information
- A tracking link, where available
Tracking information may take up to 48 hours to become active after your package has been handed over to the carrier.
Delivery Delays
Although we work closely with our shipping partners to ensure timely delivery, there are situations beyond our control that may affect shipping schedules.
These may include:
- Severe weather conditions
- Customs inspections
- Transportation disruptions
- High shipping volumes
- Public holidays
- Natural disasters
- Incorrect or incomplete delivery information
Booquora is not responsible for delays caused by third-party carriers or circumstances outside our reasonable control.
If your shipment has been delayed beyond the expected delivery period, please contact our customer support team, and we will gladly assist in tracking your order.
Lost Packages
If your order has not arrived within a reasonable time after the estimated delivery date, please contact us.
We will work with the shipping carrier to investigate the shipment and determine the most appropriate resolution. Investigation times may vary depending on the carrier and destination.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at the time of purchase.
If an incorrect or incomplete address is submitted, your order may:
- Experience delivery delays
- Be returned by the shipping carrier
- Require additional shipping charges for reshipment
Booquora cannot be held responsible for orders that cannot be delivered due to incorrect address information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us immediately. We will do our best to update the information before the order is shipped, although changes cannot be guaranteed once processing has begun.
International Orders
We proudly ship to customers in many countries around the world.
International shipments may be subject to customs procedures and additional charges imposed by the destination country, including:
- Import duties
- Customs clearance fees
- VAT, GST, or other local taxes
- Brokerage fees
These charges are determined by local customs authorities and are the sole responsibility of the customer.
Booquora has no control over these fees and cannot estimate or reimburse them.
Damaged or Missing Items
If your order arrives damaged or if items are missing from your package, please notify us within 48 hours of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- Clear photographs of the product
- Photos of the shipping box and packaging
- A brief description of the issue
Our support team will review your request and work with you to reach an appropriate resolution.
Order Cancellations
Orders may be canceled only before they have entered processing.
Once an order has been processed, packed, or shipped, cancellation is no longer possible. If you need to request a cancellation, please contact our customer support team as soon as possible after placing your order.
Contact Us
If you have any questions about this Shipping Policy or need assistance with your order, we’re here to help.
Website: https://booquora.com
Email: contact@booquora.com
Policy Updates
We may update this Shipping Policy from time to time to reflect changes in our shipping procedures, business operations, or legal requirements.
Any updates will be posted on this page with a revised Last Updated date. We encourage customers to review this policy periodically before placing an order.
Thank you for shopping with Booquora. We appreciate your trust and are committed to providing reliable shipping and responsive customer service with every order.